An AI assistant with its own dedicated number that knows your business, answers calls, makes outbound calls and texts customers, so everything doesn’t have to run through you.
Your business knowledge. A natural conversation. A useful next step.
A LITTLE LESS ON YOUR MIND
Customers cared for / Opportunities followed up / Time to focus
01 / BE PRESENT
Focus on the person in front of you.
Let your assistant welcome the next caller while you give your current customer your attention.
02 / FOLLOW THROUGH
Give good opportunities a next step.
Help interested customers get answers, arrange a time and move forward without another reminder on your list.
03 / MAKE ROOM
Finish the day with less to catch up on.
Bring routine conversations, customer details and follow ups into a more organized day.
YOUR BUSINESS. YOUR ASSISTANT.
You shouldn’t have to be everywhere.
The phone rings while you’re on a job. A customer needs an answer while you’re with another customer. The follow up you meant to send is still waiting.
An assistant like Melissa can take on those everyday conversations and help carry the work forward. Customers feel heard. Your team has clearer next steps. You have room to think.
01 Helpful answers without pulling you away.
02 Follow through without another mental note.
03 Your attention where it matters most.
MORE ROOM FOR WHAT MATTERSYour attention. Where you want it.
PICTURE YOUR DAY WITH HELP
The business keeps moving. You get to breathe.
A customer gets an answer while you finish the job. An inquiry reaches the right person. A follow up happens without you having to remember it.
That’s the kind of everyday relief your own assistant can bring.
Be fully present with the customer you’re helping.
Give the next opportunity attention, too.
Leave more of the routine work at work.
Customer care, follow up and connected tasks shaped around your business.
MEET MELISSA
A capable presence. On your side.
Developed by Surfaced AI, Melissa listens, asks useful questions and helps people understand their options across our two sister brands. She’s the starting point for what we can build around your business.
Picture that kind of help knowing your services, speaking in your style and taking care of the routine questions that interrupt your day. It knows when the next step belongs with your team.
THE KIND OF HELP YOU WANTPERSONAL TO YOUR BUSINESS
Name & voice
Your choice
Personality
A natural fit for your business
Knowledge
Knows your services and how you work
Phone number
A dedicated number for calls and texts
Responsibilities
Inbound calls, outbound calls and follow up
Connections
Works with your connected tools
When to ask for help
Brings your team in when needed
YOUR BUSINESS. YOUR LEVEL OF HELP.
A helpful first hello. Or a bigger role.
Start with reception. Add outbound calling and text follow up from your assistant’s dedicated number. Bring more of your operation together as your needs grow.
ESSENTIALS / RECEPTIONIST
Take care of your customers.
A capable front desk for the calls and questions that arrive while you’re busy doing the work.
Add a proactive outbound caller with its own dedicated number. It reaches out, learns what prospects need and follows up by text to help interested customers take the next step.
Everything in Essentials
A dedicated number for outbound calls and texts
Outbound calling to eligible contacts
Lead qualification and service conversations
Text messaging, reminders and follow up workflows
Managed calling scripts and workflows
Agreed audiences, contact rules and outcome reporting
Customer service, internal tasks, connected CRM workflows or a combination of responsibilities. We can shape a custom build around the work you want off your plate.
Your assistant’s tasks, supported integrations, usage and management are defined in your plan. Setup and recurring costs are confirmed before you commit.
HELP THAT DOESN’T BECOME ANOTHER JOB
Your assistant works. We handle the details.
You have a business to run. We take care of building and maintaining your assistant, with support shaped around the work you need it to do.
01
Sounds like your business
A voice, personality and knowledge base shaped around the experience you want customers to have.
02
Helps beyond the conversation
Connected calendars, customer records and notifications can turn a useful answer into a useful next step.
03
Keeps you in the picture
Clear handoffs bring your team in where it matters. You choose the responsibilities your assistant takes on.
04
Has a team behind it
Ongoing management can cover updates, issue review and connection maintenance as your business changes.
QUESTIONS
Before you hand it over.
Can my assistant make outbound calls?
Yes. We can configure it to call eligible contacts, follow up on inquiries and qualify interest. We agree on audiences, calling scripts and when to bring your team into the conversation.
Does it get its own number and texting capabilities?
We can set up a dedicated number for calls and texts. Messaging can include follow up details and reminders. Number availability, incoming replies and automated text responses depend on the phone and messaging setup; we confirm and test the included workflows before launch.
Do I need to know exactly what I want?
No. Call and tell our assistant what takes up time or where customers get stuck. Start with one question.
Can I choose the name, voice and personality?
Yes. We configure the assistant’s identity, tone, business knowledge and responsibilities with you. Voice availability and any specific requirements are confirmed during setup.
Can it work with the tools I already use?
We review your phone, calendar, CRM and other systems before committing to integrations. The final capabilities depend on supported connections and the access you approve.
Does it have to replace my team?
No. It can handle agreed routine work and pass the rest to your team. We define the situations that require a person before launch.
How does pricing work?
Choose the level of help that fits your business: Essentials for reception, Growth for outbound and follow up, or Scale for a broader operation. Custom responsibilities can be scoped separately. Setup, ongoing management and usage charges are explained before you commit.
What if I also need a website or marketing?
Our sister brand, Studio & Search, handles websites, marketing, search visibility and business systems. We can scope those alongside your assistant.
MAKE ROOM FOR THE WORK. AND THE LIFE.
What would you do with a lighter day?
More time with your customers. More space to grow. A little less business following you home. Hear what an AI assistant could bring to your day.